
DEFINITION:
Our belief: In order for a Vision to have meaning, the people who are a part of the Vision must own it. This requires that they know it, understand it and believe in it, for they are the ones that will be empowered to make the Vision reality! The Vision is made up of three elements: PURPOSE - the reason for a company to exist; PRINCIPLES - that keep you focused in the face of adversity; IMAGE - the focal point of our vision, which we continually strive to attain and fulfill.
PURPOSE:
To manufacture and market specialized cleaning and protection products for the transportation industry.
PRINCIPLES:
We believe, that in order to fulfill our Vision, each and every member of the CSI team must make objective decisions that are in the best long-term interests of the company through the application of these Values.
- We are committed to a continual pursuit of excellence.
- We are committed to continual growth through identifying and satisfying the needs of the customer.
- We are committed to long-term profitability.
- We are committed to solid communications internally and externally.
- We are committed to interdependent teamwork.
- We are committed to maintaining focus.
- We are committed to a strong code of ethics.
- We are committed to consistency.
IMAGE:
To be recognized as the world leader in the manufacturing and marketing of cleaning and protection products for the transportation industry by setting the standard in quality, performance and technology by which others compare themselves.
TIMELINE:
Introduced The One Step® NC2™
CSI proved once again that they are the technological leaders by introducing THEANSWER™, a non-corrosive low pH presoak.
Introduced the brand "Lustra™" to appeal more to the consumer and to help the operator promote his wash.
Utilizing the latest innovations in Polymer Technology, CSI introduced LustraShield™ featuring a Total Surface Gloss.
Received patent approved for BriTec™, a non-acid aluminum cleaner and brightener for commercial transportation.
The Consumer Experience sales and marketing program places the focus on improving the consumer's satisfaction and experience at the carwash.
CSI received ISO 9001:2000 re-certification.